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Testimonials

Orchid Bowl @ E!hub

“Thank you very much for assisting to arrange the lanes, shoes and the operations for our Gracehaven's Family Day. Our parents and young people had so much fun on last Friday.” – Ms Phoebe Ng from Gracehaven

 

“Hi Yati, the game is fun and everyone enjoys it. Looking forward to the next one. Thank you so much.” - Ms Eileen Chong from Song Fa Bak Kut Teh


Orchid Bowl @ Our Tampines Hub

“I would like to compliment one of your employees, Miss Mardina, for the excellent customer service she provided to my family and I last week. As it has been some time since my last visit to Orchid Bowl @ Tampines Hub, Miss Mardina has helped me to make my transaction a smooth one. She also put in great effort to explain the charges of the services like the lockers, shoes and etc. I am left with a very positive impression of your business. You will have my repeat business for as long as my experience remains consistently good.” – Ms Kam

 

“I would like to compliment on one of your employees, Ms Mardina, for the excellent service she had provided me two weeks ago.  I was in a midst of replying to an important e-mail on my mobile when the battery totally drained out and I realised that I have forgotten to bring along my charger.  Upon hearing my situation, Ms Mardina had offered her personal charger (which I truly appreciate her prompt service to my request) which saved my problem, settling an important issue that needed to be rectified as soon as possible.  Without her kindness act, I would not know where to find the charger at that late hour!  Such a commitment to great customer service is to be commended.  You can be sure that I will continue to patronise your bowling alley in time to come.  Thank you.” – Ms Hidayah 

 

“My daughter and friends had a fabulous time at Orchid Bowl today. Your kind arrangements has made the party memorable.” – Ms Elaine 

 

Thank you for the wonderful opportunity to expose our pupils to the sport of bowling.  Last Thursday saw the pupils putting in practice what they have learned in their PE lessons, the skill of rolling.  Though they did not execute the skill perfectly, they saw a connection between what they have learned in school and a real life application, bowling.  We really appreciate the time allocated for our pupils.  Thank you once again." – Mr David Yeo, Meridian Primary School
 
 
"Our team bonding event is a success!  Thank you & your team for the wonderful experience.” – Ms Rolinda Chan from AccountStaff
 

 

“We just had two fun and enjoyable Bowling games with Orchid Bowl at Tampines Hub.  The front counter staff named Leen was very professional, friendly, helpful and most importantly very courtesy towards customers.  It is heart-warming to know that she treats customers like family.  She was very helpful in providing information to us as it was our first time too.  When we returned our shoes, the Chinese elderly lady was very courtesy and friendly to us.  We really had a good impression overall.  Please extend my appreciation and convey my compliments to the persons mentioned.  Thank you.” – Mr Dave Loy

 

Orchid Bowl @ SAFRA Punggol

“I really commend the prompt service provided by Ms Pei Qian when approached.  There was no request made to leave the counter just to help me source for the right bowling ball despite the peak period whereby there were many customers at the counter.  I am really pleased with her effort for going the extra mile for her customer. In fact my spouse has also encountered a good service experience from Ms Pei Qian.  She did great service to make her customer feels that she care and she builds good rapport with the customer as well.  I would love to recommend Orchid Bowl @ SAFRA Punggol to others if they are looking for a good ambience with friendly customer care.” – Ms Serene Wong 

 

“The party went very well! The branch staffs were very friendly and helpful.  I was worried how to keep track on the number of pairs of shoes we had rented, the card system made it very easy!  There's plenty of bowling balls and shoes for kids to go around!  Very kids-friendly.” – Ms Christina Loh

 

Orchid Bowl @ THE CHEVRONS

“Excellent service from the Orchid Bowl team and attending to all our ad-hoc requests; assistance on our names submitted for the lanes, report of scores and editing (add / re-arranging) of names for the lanes.  Plus the disco lighting really brings up the mood!  Thank you for all your help!” – Ms Shine Toh from Airswift

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